| ROOMRACK |
Move any guests, their folios and messages to another room with a few mouse clicks.
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Set room status to "clean", or "on change", or "out of order".
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View information "at a glance". Our ROOMRACK™ features color-coded room types,occupancy status icons, and in-house guests by name.
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Insert and retrieve messages by room or by guest.
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Search the rack by first or last name, group or company name, license plate number,and city or car type.
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Retrieve: room type, rack rate, beds, features, etc. with a single mouse click.
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Retrieve: guest name, address, car type, license plate number, arrival and check-out dates, guest rate, number of people, folio balance, checked-in by, etc. with a mouse click.
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Go directly to checkout with guest folio displayed.
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Click on a reserved room to determine who has reserved it and for how long.
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| RESERVATIONS |
Display present or future room availability by room type.
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Make a reservation for a single person, family, or an entire group.
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Automatically load "new" guest data into the profile database.
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Retrieve guest information from the profile database.
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Record any necessary down payment and pay method.
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Make note on any special request or reminders.
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| GROUP RESERVATIONS |
Easily reserve rooms for bus tours and teams.
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Store up to 4 names per room for rooming lists.
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Select master folio or individual folios.
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Master room status can be transferred to another room.
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You can assign independent rates to each room.
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| CONVENTIONS |
Block quantity of rooms by type for either a range of days or for individual days.
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Assign individual reservations as part of the convention with visible on screen indicator.
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View lists of reservations that are part of the convention and check on the number of guest rooms remaining within the block.
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Report on conventions by type (tour, team, trade show, etc.) selectable by date range.
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Print listings for individual groups with contact information and room assignment list.
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| PACKAGES |
Ability to define an unlimited number of packages.
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Customer folio will only display the package name and the totals.
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Select the fixed number of nights and assign a nightly room rate to evenly distribute the room revenue.
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Add an unlimited number of additional revenue items that will be posted upon check in. You define where the revenue will be distibuted (food, miscellaneous taxable, miscellaneous nontaxable, etc.).
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Fast access to package types within the reservation screen.
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| CHECK-IN |
Automatically lists all arrivals today or all reservations in the system.
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Switch room assignements "on the fly".
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View and edit all guest and vehicle details.
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Retrieve guest information from the profile database.
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Obtain payment and method of payment.
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Create a folio for each group members or assign a single folio to the entire group.
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Make notes during the check-in process, if necessary.
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| REPORT FOR THE FRONT DESK |
Arrivals.
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Departures.
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Housekeeping (room status, vacant rooms, dirty rooms, and out of order rooms).
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Telephone Lists.
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Deposits (Summary, details, POS transactions, and house accounts).
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Statistics (date, guest origin, room and rate types, company).
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Customer history (ability to reprint invoices from previous stays).
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Reservations (Occupancy projections, deposits due, group reservations, today's reservations, unassigned rooms, group room list).
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| REPORT FOR ACCOUNTING AND MARKETING |
Arrivals.
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Accounts Adjustments.
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Night Audit (no shows, cancellations, detailed transactions, details, summary).
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Month end Audit.
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Custom Reports (The user builds reports by selecting from an extensive list of available from cyberDesign.).
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